Slendor

Frequently Asked Questions

The questions our inbox sees every week, answered in one place.

Chairs & Cots

What is the difference between the XL and XXL chairs?

Seat width and footprint. XL runs a 29-inch-wide padded seat; XXL stretches to 33 inches with a correspondingly wider frame. Both recline past flat into the zero gravity position and lock there; both fold flat for storage. If you have the porch space, most people size up.

Does zero gravity recline actually lock?

Yes — a lever under the armrest fixes the recline at any angle, including fully upright for reading and fully reclined for napping. The chair will not shift until you release it.

How much weight do the camping cots hold?

The frames are rated to 500 pounds. That is the static structural rating of the steel tube and leg geometry, not a marketing round-up — it is the same figure printed on the box.

How big is a cot packed up?

Folded into its carry bag, a cot rides like a small duffel and fits a car trunk with room left over. Setup is a fold-out frame plus end bars — a few minutes, no tools.

Home & Craft

Which shelf liner size do I need?

Measure the wire shelf in inches, depth then width, and match it to the closest of the five sizes (14 x 24 up to 18 x 48). Between sizes? Order the next size up — the liner trims cleanly with household scissors.

What does 5 in 1 mean on the heat presses?

One machine with interchangeable platens for flat items, caps, mugs and two plate sizes. The swing-away design rotates the hot upper platen fully clear of the work area, so your hands never pass under the element while you arrange a shirt.

Will the lap desk fit my laptop?

The deck takes laptops in the common 13–17 inch range with room for a mouse; a raised lip and the cup holder keep things from sliding when you shift. Product pages list exact deck dimensions.

Ordering & Delivery

What payment methods do you accept?

Visa, Mastercard and American Express, plus PayPal and Apple Pay. The card is charged when the order is confirmed.

Who actually delivers my order?

Our fulfillment and delivery partners. Slendor designs and builds the gear; storage, packing and the drive to your door are handled by partner fulfillment centers and national partner carriers. The Shipping & Delivery page explains the chain step by step.

How long does delivery take?

Standard is 4–8 business days after the 1–2 day packing window at the partner warehouse, with faster options at checkout. Details on the Shipping & Delivery page.

Can I change or cancel an order?

Only before the partner warehouse hands it to the carrier, and flat-packed boxes ship fast. Email hello@slendor.pages.dev as soon as possible; once the delivery partner has the box, the returns process takes over.

Where do I drop off a return?

At any partner drop-off point — the prepaid-label email lists the locations nearest your ZIP code, and the drop-off scan starts the refund clock. The Returns & Exchanges page walks through it.

What if it arrives damaged?

Photo to hello@slendor.pages.dev within 7 days and we replace or refund free of charge. The Returns & Exchanges page has the details.